At Raineri Lauras, we strive to deliver your orders promptly and securely. This Shipping Policy outlines our shipping procedures, costs, and estimated delivery times to ensure a seamless experience.
1. Shipping Locations
We currently ship to:
- United States (all 50 states, including Alaska and Hawaii)
- International Shipping: Available to select countries. Please check at checkout for availability.
2. Processing Time
- Orders are processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods & Delivery Times
Domestic (U.S.) Shipping:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
International Shipping:
- Delivery times vary by destination but typically range from 7-14 business days.
- Customs processing may add additional time.
4. Shipping Costs
- Standard Shipping (U.S.): Free on orders over $75; otherwise, a flat fee of $7.99.
- Expedited Shipping (U.S.): $14.99
- International Shipping: Calculated at checkout based on destination and package weight.
5. Order Tracking
- Once your order has shipped, you will receive an email with a tracking number.
- You can track your order through the link provided or on our website.
6. Customs, Duties, and Taxes (International Orders)
- International orders may be subject to customs fees, import duties, and taxes.
- These charges are the responsibility of the customer and vary by country.
7. Lost or Delayed Packages
- If your package is delayed or lost, please contact us at [email protected].
- We will work with the carrier to resolve the issue promptly.
8. Incorrect Shipping Address
- Please ensure your shipping address is correct.
- We are not responsible for orders shipped to incorrectly provided addresses.
9. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses at this time.
- Some items may be restricted based on regional laws or carrier policies.
Contact Us
For any shipping-related questions or assistance, please reach out:
- Email: [email protected]
- Phone: +1 (555) 886-9899